TABLE OF CONTENTS


Requesting a User Account 

To request a user account for Patient360, email support@patient360.com. You must submit

  • The email address to be associated with your user account

  • Your first and last names

  • The Clinic/TIN/ACO to which you are requesting access

Once approved and configured, you will receive an email with instructions for completing your registration.


Logging into Patient360 

To log into Patient360, follow the steps below.

  • Open a browser window and navigate to app.patient360.com

  • In the Email field, enter the email address used to request your Patient360 user account

  • In the Password field, enter the password you selected during Patient360 registration

  • Click the Sign in button to log into Patient360


Patient360 automatically selects the clinic and reporting year for your session. If you submit data for more than one clinic/TIN, you can change the clinic and reporting year for the session using the steps below.


  • Select the clinic name from the Clinic Name drop-down menu in the upper right

  • Select the reporting year from the Reporting Year drop-down menu in the upper right


Importing Files 

Patient360 provides an import interface to accept and processes QRDA-I files in text-based .xml format or compressed .zip format.



Patient360 recommends files be named using the following conventions with each component separated by underscores (_):

  • QRDAI20XX where the XX’s are replaced with the reporting period being submitted - e.g. QRDAI2024

  • Date formatted as YYYYMMDD, representing the date the file is created - e.g. 20240327

  • Time formatted as HHMMSS, representing the time the file is created - e.g. 100433

  • Additional information, as desired

  • Do not include other special characters or spaces in file names


For example, the following file names would be acceptable:

  • QRDA2024_20240327_100433.zip

  • QRDAI2024_20240327_100433_CMS165v12.zip

  • QRDAI2024_20240327_100422_CMS165v12_Smith.zip


Files can be imported using the steps below.

  • On the left side menu, select Imports → QRDA I → Import



  • Drag & Drop files into the box or click in the box to browse for the file(s) to upload

  • Once all files are selected, click the Upload Files button

A summary of the uploaded files is displayed on the right side of the screen - see example below



Notifications 

Upload Notification 

An email, confirming the receipt of uploaded files will be sent to the user - see example below.



Import Notification

An email, confirming the import of the QRDA-I file(s) will be sent to the user - see example below.



Messages

The processed notification may include issues encountered during processing. The messages include the following:


Message

Description

[NPI List] providers are not part of clinic

Indicates that one or more NPIs in the QRDA-I file(s) are not registered in Patient360

Measure number [x] is not allowed to process

Indicates the measure is not implemented in Patient360 for the reporting year

Measure is not allowed for reporting year

Indicates a measure is not available for the reporting year


File History 

Patient360 allows users to review the files that have been uploaded. Files history can be accessed by selecting Imports → QRDA I → History on the left side menu.


Zip Files 

The Zip Files tab displays a list of the compressed .zip files that have been uploaded to Patient360. The list includes the following fields:


Field

Description

ID

Unique identifier assigned to file upload

File Name

Name of file uploaded

Source

Source of file - Web, FTP, etc.

Status

Current status of the file in Patient360

Updated

When the upload was last updated



XML Files

The XML Files tab displays a list of the text-based .xml QRDA-I files that have been uploaded to Patient360. The list includes the following fields:


Field

Description

ID

Unique identifier assigned to file upload

File Name

Name of file uploaded

Source

Source of file - Web, Web ZIP File, etc.

Status

Current status of the file in Patient360

Message

Information related to file import, if any

Source File

Zip file from which XML file was extracted, if applicable

Updated

When the upload was last updated



Revision History

Date

Version

Changes

2024-03-27

7

Added naming convention and revision history

2023-08-17

6

2023-05-18

5

2023-05-11

4

2023-05-09

3

2023-04-27

2

2023-04-10

1

Initial version